Cha Cha Express Mobile Detail (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or schedule services.

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
   

• Phone number
   

• Email address
   

• Service address
   

• Vehicle information
   

• Details submitted through contact or scheduling forms
   

We may also automatically collect limited technical data such as IP address, browser type, device information, and pages visited for website performance and analytics purposes.

We use your information to:

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• Respond to inquiries and schedule services
   

• Communicate service updates and confirmations
   

• Improve our website, services, and customer experience
   

• Support advertising, analytics, and performance measurement
   

We do not sell, rent, or trade your personal information.

Cha Cha Express Mobile Detail uses third-party tools such as Google Analytics, Google Ads, and social media platforms (including Meta/Facebook) to:

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• Understand website traffic and engagement
   

• Measure advertising performance
   

• Deliver relevant ads to users who have previously visited our website
   

These platforms may use cookies, pixels, or similar technologies to collect information about your interaction with our site. This data is used solely for marketing optimization and retargeting purposes.

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You may opt out of personalized advertising by adjusting your browser settings or visiting the ad preferences pages of these platforms.

Our website may use cookies and similar tracking technologies to enhance functionality and analyze site performance. You can choose to disable cookies through your browser settings, though some site features may not function as intended.

We may share information only with trusted service providers who assist with:

• Website hosting
   

• Marketing and analytics services
   

• Scheduling or communication tools
   

These providers are required to keep your information confidential and use it only for the services they provide to us.

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We may also disclose information if required by law or to protect our rights and safety.

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we work to safeguard your data using industry-standard practices.

You may request to:

• Access, update, or correct your personal information
   

• Opt out of marketing communications
   

• Request deletion of your data, subject to legal or operational requirements
   

To make a request, contact us using the information below.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.